Privacy Policy

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Privacy Policy

This policy explains the personal information we collect and how we use them to provide services to you. Your privacy is our priority. This Privacy Policy helps you make informed choice of accessing Carmacom.co.ke. The policy may be amended from time to time and users are advised to keep abreast with amendments. In order to proceed with use of Carma.co.ke, you must provide willful consent.

Use of your Personal information is limited to providing you with relevant products and services as provided in this Privacy Policy

This Privacy Policy forms an integral part of terms and conditions of use of Carmacom.co.ke. For details refer to terms and conditions.

The personal information that Carmacom.co.ke collects when you register are names, physical address, phone contact and email. We store them to help us provide services to our esteemed users.

We will only share your personal information upon your express consent. The only exception is when Carmacom.co.ke is legally compelled to do so by law. Our use of personal information is limited to improving our services, administering your account and to improve user experience. Be keen to select and deselect consent to share or not to share personal information.

We do not sell your personal information. We secure and protect the information as per terms and conditions.

Whenever you register to receive alerts of promotions, we will send to you text messages and emails to for the same.

Your Personal Information is only used to administer your requirements, provide services to you, learn your purchasing patterns and improve our site for better shopping experience.

We also use the information to process orders, payments, respond to queries, delivery, communicate with you, manage accounts, serve you better, and resolve issues among others.

It is the user responsibility to keep their passwords and login credentials confidential. We never ask for your passwords at any time, so do not fall prey to any trick for fraud.

You have the right to receive information regarding purposes of Personal information collection, regarding third parties, to which we disclose your personal information, information, regarding safeguards that are applicable for secure storage of Your Personal information, period of time for which Persona information will be stored.

You have a right to know the purposes for which your personal information is gathered. You can demand removal of your personal information at any time unless limited by law. Carma.co.ke will process removal within appropriate time.

Carmacom.co.ke only contracts with persons of 18 years and above and people defined in laws of Kenya as capable of entering into legally binding agreements.

Cookies helps to uniquely identify your browser. Persistent cookie remains after you close your browser and helps during your subsequent visits to the site. Temporary cookie disappears after session. Cookies are necessary for proper operation of the site. It is your choice to accept or decline the cookies. Decline means you will not be able to complete your transaction.

To remove persistent cookies, follow the directions in your web browser’s help file. Appropriate consent for usage of cookies whenever cookie-banner pops up.

This Privacy Policy only applies to Carmacom.co.ke as we do not control linked sites. We only use your personal information as stated in this privacy policy.

We do not sell your information and it is strictly for the services we provide to you as a user of Carmacom.co.ke. Carmacom.co.ke protects your information against unauthorized access and encryption.

Your personal information is restricted to need to know basis for operations only. Our employees are bound by confidentiality and subject to prosecution in the event of breach.

You can update or close your account at any time. For updates visit your account profile page. To close, send to us email through your email registered with Carmacom.co.ke

Email communications sent to us will be retained for inquiries, processing responses and enhance your experience. We do not share such communications with third parties.

Cookies helps improve your experience, customize your content, assess effectiveness of our marketing campaigns and provide statistical data.

Carmacom.co.ke will prioritize security of your personal information at all times.

In the event of personal information data breach we will as soon as practical inform you. If Carmacom.co.ke changes ownership, we will notify you before transfer to make you anticipate updated privacy policy.

This privacy policy may be amended from time to time. Any amendment will be posted on Carmacom.co.ke.

Should you require any clarifications, contact us at info@carmacom.co.ke

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