Replacement, Returns and Refund

Replacement, Returns and Refund

Do products we sell have warranty?

Yes as provided by the manufacturer

Can I return my order?

Yes – Returns will be accepted within one week unopened at customer cost

Can I exchange an item?

Yes. The item must be in the same form as it was when delivered

Upon return, can I apply for refund?

Yes by filling request for refund form

Are there costs associated with return?

Yes – return costs will be met by customer

Where can I return my order?

At head office or nearest store to your location as indicated

How will refund be made?

As far as possible in through the same channel payment was made

How can I locate service center?

Our customer service will point you to the service center